Third party users must first register with “Secure Mail” before they can send encrypted email to DMH staff.

1. To register, send an email to regsecuremail@dmh.ca.gov with subject line Register. You will get a reply back from the DMH “Secure Mail” service with subject “Re: Register (#encrypt).” The following screen shot is an example of what you will receive
   
   
   


2. Once you have received the message, click the button to complete the registration process. Enter your name, password, and password hint phrase, and then click the "continue" button to finish.
   
   



3. Upon successful registration, you will be logged into your secure email box. To create a message, click on the Compose link. Type in the email address for the DMH employee in the TO: field. Click browse and attach any files to be sent. When finished, click Send.
   
   

For subsequent emails, the third party user can go directly to the Secure Server using the following URL: https://securemail.dmh.ca.gov/ and log in using their email and password from step 2.